Contact

Talk to someone who trades too.

Support is staffed around the clock, because the Asian session does not wait for office hours. Pick the channel that suits the question — the form below reaches the same team.

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Every field is required unless it says otherwise. We reply to the address you give here.

Full name

Email address

We only use it to answer you.

What is this about?

Telegram handle (optional)

Message

If it is about a specific trade, the channel name and the time it was posted help a lot.

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This form is a preview and does not submit yet. Until it does, reach us on Telegram or by email below.

Live chat on Telegram

The fastest route for anything happening right now — a trade that did not fire, a broker that disconnected.

Typically answered in under 10 minutes, 24/7.

Email support

support@relayfx.io

Best for billing, account changes and anything that needs a paper trail.

Answered within 12 hours, usually much sooner.

Group admins and partners

Migrating a channel, partner terms or affiliate questions go to the partnerships team.

First reply within one business day.

Status

Before you write to us

If something stopped working across the board, it will show up here first. Execution, Telegram ingest and the dashboard are reported separately, per region.

ExecutionOperational
Telegram ingestOperational
Dashboard & appOperational

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